What is the average response time for emails?
We respond to all emails within 24 hours on business days. For urgent matters, please call our helpline or use WhatsApp for immediate assistance.
Do you provide support in regional languages?
Yes, we provide support in Hindi, English, and several regional languages. Please specify your language preference when contacting us.
Can I schedule a callback at a specific time?
Yes, you can request a callback at a specific time through our contact form. Select “Priority” or “Urgent” in the urgency level and mention your preferred callback time in the message.
What information should I have ready when calling?
Please have your application ID (if any), contact details, and specific questions ready. For service-related queries, having your documents handy will help us assist you better.
Do you provide onsite support?
For certain services, we can arrange for onsite support in major cities. This is typically available for business registration, GST setup, and other complex services. Additional charges may apply.
How can I provide feedback about your services?
You can provide feedback through our contact form by selecting “Feedback & Suggestions” in the service dropdown. We value your input and use it to improve our services.